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7:["$","section",null,{"className":"pageNotFound_page_empty__0xkV_","children":["$","div",null,{"className":"container","children":["$","section",null,{"className":"pageNotFound_not_found_wrap__XHYl3","children":["$","div",null,{"className":"pageNotFound_error_wrap__4mfuh","children":[["$","figure",null,{"className":"pageNotFound_image_container__MkzbP","children":["$","$L9",null,{"src":"/_next/static/media/search-error.f67445c2.svg","alt":"Error","width":100,"height":95}]}],["$","div",null,{"className":"pageNotFound_title__BvTCC","children":"We couldn't find any matches"}],["$","p",null,{"className":"pageNotFound_subtitle__bDLDk","children":"We're sorry, the page you're looking for doesn't exist."}],["$","$La",null,{"href":"/","className":"btn btn-secondary mt-4","children":"Go to home"}]]}]}]}]}] e:T7ab,

To return a purchase, follow these steps:

  1. Check Eligibility: Ensure the item is eligible for return by reviewing our return policy

 

       2.Initiate Return ( Available after 3 Days of Purchase):

 

        3. Receive Return Label: Once approved, we’ll contact you with the instructions on how to return the item.

 

         4.Refund or Exchange: The refund will be made in the same form of payment originally used for purchase. i.e for products purchased by credit card                   the refund will be made to the customer’s credit card account as per the policies of the corresponding bank. For products purchased by a cash,                      the refund will be made by cash.

 

For further assistance or special cases, please contact our customer service team via WhatsApp +974 3157 9577 , Landline: +974 4423 3650 or support@electronyat.qa

f:T693,

We want you to be fully satisfied with your purchase. Our return policy is as follows:

Refund/ Exchange of the Product shall apply only in any of the following cases and subject to the satisfaction of the following conditions:

1) If the product is found to be defective / non-functional; or

2) If the specification of the product does not meet the Qatari specified

standards; or

3) If any specified feature of the product is not available / not

operational.

Electronyat El Arabia Trading will not exchange or return any of the products indicated under 1, 2 and 3 above, if the below conditions are not met :

 

To start the return process, please log into your account or contact our customer support team via WhatsApp +974 3157 9577, Landline: +974 4423 3650 or support@electronyat.qa

10:T687,

Yes, many of our products are covered by a warranty. Here’s what you need to know:

  1. Warranty Coverage:
  2. Warranty Duration:
  3. Claim Process:
  4. Exclusions:

 

For more information or to start a warranty claim, feel free to reach out to our customer service via WhatsApp +974 3157 9577, Landline: +974 4423 3650 or support@electronyat.qa

11:T5f1,

  1. Ordering online offers several advantages:

    1. Convenience: Shop from the comfort of your home at any time. No need to travel or adhere to store hours.
    2. Wide Selection: Access a broader range of products, including exclusive online items, compared to what may be available in physical stores.
    3. Competitive Pricing: Enjoy competitive prices and special online promotions or discounts that might not be available in-store.
    4. Detailed Information: Get comprehensive product descriptions, customer reviews, and ratings to make informed purchasing decisions.
    5. Easy Comparison: Compare products and prices quickly to find the best options and deals without the hassle of visiting multiple stores.
    6. Secure Shopping: Benefit from secure payment options and the ability to track your order from purchase to delivery.
    7. Home Delivery: Have your purchases delivered straight to your door, saving you time and effort.
    8. Simple Returns: Enjoy the ease of returning items through our online process, with clear instructions and customer support available.  

    If you have any questions or need assistance, our customer service team is here to help via WhatsApp +974 3157 9577, Landline: +974 4423 3650 or support@electronyat.qa

2:["$","$b",null,{"fallback":["$","$Lc",null,{}],"children":[["$","$Ld",null,{"faqNames":{"__typename":"faqsOutput","faqs":[{"__typename":"faqs","id":"2","question":"How can I change my shipping address?","answer":"

To update your shipping address:

\r\n
    \r\n
  1. Log into your account on our website or App
    2. \r\n
  2. Go to the “My Account” section.
    3. \r\n
  3. Click on “Address Book” and select “Edit” next to your current shipping address.
    4. \r\n
  4. Enter your new address details and click “Save.”
    5. \r\n
\r\n

If your order has already been placed and is being processed, please contact our customer support team immediately via WhatsApp +974 3157 9577 , Landline: +974 4423 3650 or support@electronyat.qa. We’ll do our best to update the shipping address before your order is shipped.

"},{"__typename":"faqs","id":"3","question":"What are all the checkout limits?","answer":"

Our checkout limits are designed to ensure smooth transactions:

\r\n
    \r\n
  1. Quantity Limit: For certain products, there may be a limit on the number of items you can purchase in one order. This will be indicated on the product page.
    2. \r\n
  2. Payment Limits: We accept payments up to [insert amount] via credit/debit cards and other payment methods. If your total exceeds this amount, please contact our support team for alternative options.
    3. \r\n
\r\n

 

\r\n

If you encounter any issues during checkout, feel free to reach out to our customer service for assistance via WhatsApp +974 3157 9577 , Landline: +974 4423 3650 or support@electronyat.qa

\r\n

 

"},{"__typename":"faqs","id":"4","question":"How can I track my orders & payments?","answer":"

To track your order and payment status:

\r\n\r\n

 

\r\n

 

\r\n

If you encounter any issues during checkout, feel free to reach out to our customer service

\r\n

for assistance via WhatsApp +974 3157 9577 , Landline: +974 4423 3650 or support@electronyat.qa

"},{"__typename":"faqs","id":"5","question":"What is the delivery fee?","answer":"

For orders over 500 QAR we offer free delivery all over Qatar. The delivery fee of 10 QAR will be displayed at checkout before you finalize your purchase if the Order is Below 500 QAR

"},{"__typename":"faqs","id":"6","question":"What are the payment methods Available?","answer":"

We offer several convenient payment options to complete your purchase:

\r\n
    \r\n
  1. Credit Cards: We accept Visa, MasterCard and Union Pay.
    2. \r\n
  2. Debit Cards: We Accept all Qatari Based Debit Cards
    3. \r\n
  3. Digital Wallets: Pay with services like Apple Pay, Google Pay.
    4. \r\n
  4. Bank Transfer: Available for instore Purchases —details can be provided at the Store to our Showroom Managers.
    5. \r\n
  5. Cash on Delivery (COD): Pay in cash upon receiving your order.
    6. \r\n
  6. Installment Plans: For eligible purchases, pay in monthly installments through partnered banks or financial services upon Cash or Card on Delivery
    7. \r\n
\r\n

Choose your preferred payment method at checkout. If you have any questions or need assistance via WhatsApp +974 3157 9577 , Landline: +974 4423 3650 or support@electronyat.qa

"},{"__typename":"faqs","id":"7","question":"I want to return my purchase. What process should I follow?","answer":"$e"},{"__typename":"faqs","id":"8","question":"Can I modify or cancel my order after placing it?","answer":"

Yes, you can modify or cancel your order, but it depends on the order status:

\r\n
    \r\n
  1. Order Modification:
    2. \r\n\r\n
  2. Order Cancellation:
    3. \r\n\r\n
\r\n

For urgent requests or further assistance, contact WhatsApp +974 3157 9577 Landline: +974 4423 3650 or support@electronyat.qa

"},{"__typename":"faqs","id":"9","question":"How can I track my order?","answer":"

To track your order, follow these steps:

\r\n
    \r\n
  1. Log into your account on our website.
    2. \r\n
  2. Go to the “My Orders” section in your account dashboard.
    3. \r\n
  3. Select the order you wish to track. You’ll be able to see the current status and estimated delivery date.
    4. \r\n
  4. If your order has been invoice then the our Delivery team will contact you soon.
    5. \r\n
\r\n

You will also receive email updates with tracking information once your order has been dispatched.

\r\n

If you need further assistance, feel free to reach out to our customer support team via WhatsApp +974 3157 9577, Landline: +974 4423 3650 or support@electronyat.qa

"},{"__typename":"faqs","id":"10","question":"What is your return policy?","answer":"$f"},{"__typename":"faqs","id":"11","question":"Are your products covered by a warranty?","answer":"$10"},{"__typename":"faqs","id":"12","question":"Why should I order online?","answer":"$11"},{"__typename":"faqs","id":"13","question":"What information do I need to provide for an order?","answer":"

To process your order, we require the following:

\r\n
    \r\n
  1. Catalog code(s), size, and quantity of the product(s) you want to order.
    2. \r\n
  2. Your shipping and billing addresses.
    3. \r\n
  3. Phone number – in case we need to contact you about your order.
    4. \r\n
  4. Email address – for order confirmation and invoice.
    5. \r\n
  5. Payment method – All orders placed directly through our online ordering system require credit card payment. Payment options for orders placed by email, fax, or telephone include credit card or an authorized purchase order number. Pre-payment may be required prior to shipping in certain territories and/or for orders above a certain dollar value.
    6. \r\n
"},{"__typename":"faqs","id":"14","question":"How much does shipping cost?","answer":"

Shipping charges vary based on your location and the products purchased. For an accurate estimate of shipping charges, please proceed through the checkout process.

"},{"__typename":"faqs","id":"16","question":"How To Download Electronyat Shop Application?","answer":"

Downloading our app is simple and quick! Follow these steps:

\r\n
    \r\n
  1. \r\n

    For iOS (Apple devices):

    \r\n\r\n
    2. \r\n
  2. \r\n

    For Android devices:

    \r\n\r\n
    3. \r\n
\r\n

Once installed, open the app, log in, or create a new account to start shopping!

\r\n

If you have any issues downloading the app, feel free to contact our customer support team for assistance.

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